Customer confidence: The standard ensures that organizations have robust quality control processes in place, leading to increased customer trust and satisfaction.With more than one million certificates issued to organizations in 189 countries, ISO 9001 is the most widely used quality management standard in the world. Within the ISO 9000 family, which defines seven quality management principles including a strong customer focus and continual improvement, ISO 9001 is the only standard that can be certified to (though certification is not mandatory). Implementing ISO 9001 means your organization has put in place effective processes and trained staff to deliver flawless products or services time after time. Its requirements define how to establish, implement, maintain, and continually improve a quality management system (QMS). It helps organizations of all sizes and sectors to improve their performance, meet customer expectations and demonstrate their commitment to quality. ISO 9001 is a globally recognized standard for quality management.
